"One Night of Charges" - will use the average price of a night calculated from the sum over all nights. Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.Īuto Action 2 - Automatically collect a payment for the one night of the bookingįor all bookings, Direct and Channel/OTAs.Payment time = set the time to collect payment.Amount = 100 (this will be 100% of the outstanding balance).Status = if you use the status function add the status you want to apply to the pending payment (optional).Description = the text you will see in the "Charges and Payments" tab.Payment Type = Percent of Group Balance due (select on what the payment is calculated).ONLY use Payment Type =‘ Percent of Group balance due’ if you selected Trigger tab > Booking Conditions > Group Booking Trigger = Trigger Only Master. Booking Info Text = Enter the description/text to show in for the Booking Info Code.Booking Info Code = PAYMENT (for example enter the value - use one word only).Flag Colour = select the colour as this will be visible in the Calendar/Bookings listīooking Info tab: Optional, for information and reporting.If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings. Exclude Booking Info code = BOOKINGVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT.Invoice Balance= Not Zero (can be used to refine the auto action being triggered).Group Booking Trigger = Trigger only Master.If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings. Booking Source =All (this will apply to all bookings, direct, manual and channels).Time Window = 14 days (set this to the same number (positive) as Trigger time.Trigger Time = -14 days (set the time you want to collect the payment). Alternatively you can collect the payment manually either in your Stripe Dashboard or using the Stripe button Charges & Payments Tab.Īuto Action 1 - Add a pending payment to the booking to automatically collect paymentįor all bookings, Direct and Channel/OTAs. If you want to automatically collect the payment from the guest credit card later, then you will need to setup Auto Actions. Go to (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click Create New Action to create them.
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